Politique d’expédition

Shipping fees added at checkout, this includes Express Shipping and insurance for items purchased through this website.

We ship worldwide. Please email us to inquire on shipping fees/quotes to your country/territory if not shown on Check-out.

All fees, customs, tax etc upon entry in your country/territory is buyer responsibility. Please be informed of your location's customs laws. 

Seized items are not under our control.

We will not issue refunds/credit or exchanges for any items returned to us due to recipient's failure to pay or declining to pay customs/tax, or items held in customs.

Please note parcels released to the courier are no longer under our control and becomes Federal property. We are not held liable for lost, stolen, damaged, seized packages. We can help with making Insurance Claims if issues arises during shipping regarding loss, damage and theft. 

Some of our merchandise are located in our other locations in HongKong, US and within Canada. Sold merchandise that is located outside of Canada will need 1-3 weeks to process, at times can be longer due to shipping delays. We ship out to our clients from our Ontario location, this is so our clients save on shipping costs, and our Canadian clients avoid paying customs charges. 

If there are any issues with your parcel please email us immediately and we will try to help resolve the issue as much as we can.

For delays on shipping, please see our COVID19 update.